Privacy Policy

Last updated: April 2026

What we collect

When you create a PolyPulse account we collect your email address (used for authentication and account recovery) and, optionally, your phone number (used exclusively for SMS whale-trade alerts).

We also store your alert preferences — threshold amount, SMS enabled/disabled — so we can deliver the service you signed up for.

How we use your data

Your data is used solely to operate PolyPulse:

  • Authenticate you and manage your account
  • Send SMS alerts when whale trades cross your threshold
  • Process payments via Stripe (we never see or store your card number)

We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.

SMS alerts

SMS opt-in is explicit and voluntary. You must enter your phone number and enable SMS alerts in your account settings before any messages are sent.

Message frequency varies based on market activity — typically 0–10 messages per day. Message and data rates may apply depending on your carrier.

How to opt out

You can stop receiving SMS alerts at any time by:

  • Replying STOP to any PolyPulse text message
  • Toggling SMS off in your account settings

Reply HELP to any message for support information.

Data storage & security

Your data is stored in Supabase (PostgreSQL) with row-level security policies. All connections are encrypted via TLS. We retain whale trade data for historical display; account data is deleted when you delete your account.

Third-party services

We use the following services to operate PolyPulse:

  • Supabase — authentication and database
  • Stripe — payment processing
  • Twilio — SMS delivery
  • Vercel — hosting

Each operates under their own privacy policies.

Contact

Questions about this policy? Email us at hello@polypulse.app.